I.Introduction and Acceptance of the Terms

I.a) Age and Responsibility Requirements

By using Accordfy you confirm that you are 18 or older. If you are creating guides for someone else's business, you also confirm that you are authorised to represent it.

I.b) Authority to Represent

When you use the platform on behalf of a company, you declare that you have the authority to accept these Terms for it. Accordfy is not liable for unauthorised use by someone who lacked that permission.

II.Services Provided

Accordfy is a tool for creating digital guides — accordion-format pages, opened by QR code or link, that bring together information, instructions and answers about a place, service, product or piece of equipment. The service runs in the browser, with nothing to install.

II.a) What Accordfy is not

Accordfy is not a website builder, a CMS or a general-purpose content publishing tool. Use outside that purpose may lead to the account being reclassified or closed.

III.Use of the Services

III.a) Account Creation and Access

Access is through a Google account. The account is personal and non-transferable. You are responsible for keeping control of the email address linked to it.

III.b) Collaborators and Guide Ownership

You may invite collaborators to edit a guide. A collaborator edits content; they do not transfer the guide or change the subscription. The guide belongs to the account that hosts it, and a change of owner happens only through the transfer mechanism described in section V.

III.c) Content you upload

Text, images and videos you upload remain yours. You grant us only the licence needed to store, process and display that content in providing the service. You declare that you hold the rights to what you upload.

III.d) Prohibited use

The following are prohibited: reselling access to the platform outside the Partner Programme, automating use without authorisation, circumventing plan limits, publishing unlawful content, and claiming partnership with or representation of Accordfy without written consent.

IV.Payments and Cancellation

IV.a) Payment

The subscription belongs to the account, not to a specific guide, and is charged in advance — you pay for a period and then use it. We accept credit card, Pix and Pix Automático. Processing is handled by Asaas; Accordfy does not store card numbers.

IV.b) Additional guides

The first guide is included in the subscription. Each additional guide adds a fixed monthly amount to the same subscription. When you add a guide mid-cycle, we charge only the amount proportional to the remaining days; the full amount applies from the next renewal, on the usual date.

IV.c) Changing the billing date

You may postpone the date of the next charge, within the limit shown on the subscription screen. The amount does not change.

IV.d) Price and Tax Changes

Prices may be adjusted with 30 days' notice, sent to the account email address. Active subscriptions keep the agreed price until the end of the cycle in which the notice was given. Taxes follow Brazilian law.

IV.e) Cancellation

You may cancel at any time, with no penalty and no lock-in. Access to paid features continues until the end of the period already paid for — we do not charge for a period we have not delivered, nor cut off what has already been paid for.

IV.f) Failed payment

If a payment is not identified, we notify you by email and the account keeps its access for as long as the period already paid for lasts. After 10 days without resolution, the subscription ends and the account returns to the free plan. The guide stays online.

IV.g) Right of Withdrawal

You may withdraw from the contract within 7 calendar days of the first payment, with a full refund of that amount. Just write to contato@accordfy.com. The right applies to the first payment of the subscription.

V.Transfer of Guide Ownership

Whoever creates a guide is not always the person who runs the business — agencies and freelancers frequently build guides for clients. That is why ownership is transferable.

V.a) How it works

The guide's owner offers ownership to an email address. The transfer only completes when that person ACCEPTS — because responsibility for the subscription travels with the guide. On acceptance, the guide moves to their account, with the content intact and at the same address.

V.b) What happens to the person who transferred it

Whoever transferred the guide remains a collaborator on it, able to keep editing, until the new owner decides otherwise.

V.c) Disputes

Accordfy provides the mechanism and records who offered and who accepted. We do not arbitrate disputes between a service provider and an end client over who owns a guide.

VI.Plans, Limits and Fair Use

VI.a) Plan limits

Each plan has limits on guides, sections, images, video minutes and collaborators, shown on the plans page and in your account. When a limit is reached, creating new items is blocked — content already published is not deleted.

VI.b) Plan reclassification

The Partner Programme carries reseller pricing because it assumes guides built for third parties. If usage does not match the plan contracted, we may reclassify the account to the appropriate plan, with 30 days' notice. We reclassify; we do not suspend — taking down guides that sit behind printed QR codes would harm the visitor, who did nothing wrong.

VI.c) Attribution on free accounts

Guides on free accounts display attribution to the platform, including the possibility of a bar at the top of the page. It does not hide content, change the address or prevent the guide from working. On subscribing to a paid plan, the attribution can be removed in the settings.

VI.d) AI assistant

AI features generate content suggestions from what you provide. The generated text is a suggestion: reviewing it, and responsibility for what is published, are yours. Usage may be subject to a per-plan quota.

VII.Published Guides

VII.a) Indexing by search engines and AI assistants

Guides on paid accounts may be indexed by search engines and AI assistants, with the option to turn that indexing off in the settings. Guides on free accounts are not indexed. Guides on a custom domain are always indexed.

VII.b) On-site content

Sections marked as on-site stay out of the public guide and out of search engines, reachable through a link with a token. That token is a simple access control, not a secrecy mechanism: whoever has the link gets in. Do not publish sensitive data in those sections.

VII.c) Custom domain

You may point your own domain at the guide. Ownership of the domain and its DNS configuration are your responsibility.

VIII.Availability and Disclaimer

VIII.a) Third-party services

Accordfy depends on third-party services (hosting, payment processing, AI providers, maps). We are not liable for outages or failures caused by them, nor for problems with the end user's connection or device.

VIII.b) Guide content

Published content is the responsibility of whoever publishes it. Accordfy does not review or endorse information entered into guides.

VIII.c) Backup

We run backup routines, but we recommend that you keep your own copy of critical content.

IX.Termination

IX.a) By you

You may close your account at any time. Before closing it, consider transferring the guides that belong to clients (section V) — without that, they go offline along with the account.

IX.b) By us

We may close or suspend accounts in cases of fraud, breach of these Terms, or use that compromises the platform or third parties. In those cases, we give advance notice whenever possible.

IX.c) Retention after termination

After termination, we keep the content for 6 months, so the account can be reactivated without loss. Billing records are kept for the period required by tax law. After that, the data is deleted or anonymised.

X.About these Terms

X.a) Changes

These Terms may be updated. Material changes are communicated by email or within the platform. Continued use after a change means agreement.

X.b) Entire Agreement

This document represents the entire agreement between you and Accordfy regarding use of the platform, superseding any prior understandings.

X.c) Severability

If any clause is held invalid, the remaining clauses stay in force.

X.d) Governing Law and Jurisdiction

Brazilian law applies. The courts of the district of Santa Bárbara d'Oeste, State of São Paulo, Brazil, are elected to settle matters arising from these Terms, save for the consumer's right to choose the courts of their own domicile.

X.e) Language of this document

This English version is provided for convenience. The service is contracted under Brazilian law and the Portuguese version of these Terms prevails in the event of any divergence between the two texts.

Terms of Use