Version 1 | Last updated: 06/09/2026
This policy explains what data Accordfy collects, why, who it is shared with and what you can demand about it. It applies both to people who use the platform and to people who visit a guide published on it.
Name, email address and profile picture, obtained from Google sign-in; preferred language; date and IP address of the last sign-in; and the content of the guides you create. When you subscribe, also: your Brazilian tax number (CPF or CNPJ) and phone number — which go straight to the payment processor and are not stored by us — plus your billing history (amount, date, status and invoice link).
Name, email address, phone number, company and the message sent, plus the IP address and the page it came from. We use the IP address to limit automated submissions.
IP address, device type, browser, operating system, approximate country and city, referring page and which sections were opened. This data feeds the guide owner's analytics and is handled in aggregate — the goal is to measure use, not to identify people.
We record that the call happened, which feature triggered it and the volume processed, for cost and quota control. The content sent to the AI provider is what you typed or the text of the guide.
We use data to: operate the platform and maintain your account; issue and confirm charges; send operational notices (payment, invitation, guide transfer, trial ending); reply to what you write to us; measure guide usage for the owner's analytics dashboard; and prevent abuse and fraud.
We do not sell data. We do not use your data to train AI models.
We process data on the basis of performance of the contract (operating the platform you signed up for), compliance with legal obligations (tax and accounting), and legitimate interest (security, fraud prevention and aggregate usage metrics). Non-essential communications rely on your consent, which you may withdraw at any time.
We use cookies to keep you signed in and to remember preferences such as language. On public guides, we use an identifier so the same visit is not counted twice. We do not use advertising cookies, remarketing or social media pixels. You can block cookies in your browser; some functions will stop working.
We share only what is needed for the service to work, with providers acting as data processors:
Some of these providers keep servers outside Brazil. In those cases, the international transfer follows the grounds set out in the Brazilian LGPD.
The content you put in a guide is public by nature — it is a page made to be read. If you enter someone else's personal data (photos, names, phone numbers), you are the controller of that data and are responsible for the legal basis of its use. Sections marked as on-site stay out of search engines, but the link with a token gives access to whoever holds it: it is not secrecy.
We keep data for as long as the account exists. After closure, content is kept for 6 months so the account can be reactivated; billing records are kept for 5 years, the period required by Brazilian tax law. Visit metrics are kept in aggregate form. Once the period ends, data is deleted or anonymised.
The Brazilian LGPD guarantees you:
To exercise any of these, write to contato@accordfy.com. We respond within 15 days.
We take technical and organisational measures to protect data: restricted access to production credentials, encrypted traffic, card data never stored by us, and event logging for investigation. No system is immune to incidents; if one occurs that carries material risk, we will notify the data subjects and the Brazilian data protection authority (ANPD) as required by the LGPD.
Data Protection Officer: Fabricio Paschoal — contato@accordfy.com. Controller: PASCCO TECNOLOGIA LTDA, CNPJ 68.514.644/0001-31, with its registered office at Rua Antônio de Oliveira Lino, 534, Jardim Santa Alice, Santa Bárbara d'Oeste/SP, Brazil, postcode 13458-517.
This policy may be updated. Material changes will be communicated by email or within the platform, and the update date at the top of this page always reflects the version in force.
This English version is provided for convenience. Processing is governed by Brazilian law and the Portuguese version of this policy prevails in the event of any divergence between the two texts.
Any questions about this document? Talk to us.